ATRACS Visitor Reception

Visitor Reception (VR) is a PC based package that enables reception staff to acquire visitor details, produce a corresponding visitor badge and check a visitor in at the start of a visit and out at the end of a visit.

The visitor may also be checked in/out (e.g. if going out for lunch) within a visit. The visitor/visit details, which include visitor contact information, the identity of the person whom the visitor is visiting and the (optional) visitor escort, car registration number, site induction date etc., may be entered into VR in advance of a planned visit (pre-registration) or when the visitor arrives.

If the visitor has been to site previously, his/her record can be recalled from the visitor database instead of having to be entered again. With the addition of an IP camera, the visitor’s photograph can be captured and printed onto the visitor's badge.

Optionally the badge can also function as an access card, giving access via selected card readers to designated areas of the site. When a pre-registered visitor arrives for his/her appointment, the receptionist or guard can use the VR package to quickly consult an on-screen list of pre-registered visitors, verify the visitor's identification, (providing added security) and, with the click of a mouse, check the visitor in.

An audit trail of visitor check-ins and check-outs, together with associated visitor and visit information, is maintained by the VR package. Reports that are available within the VR package include a real-time report (showing which visits are currently in progress) and historical reports which show details of who visited and when. In the case of multi-site organisations.

VR can operate in client/server mode, with a central visitor/visit database. Visitor information can then be shared between multiple sites and visitor histories can be tracked organisation-wide.

Visitor Management | Visitor Web | Visitor Reception